Learn more about Windows 8.1

Google Apps is great for all organizations

Google Apps, including free edition, is great for organizations of all shapes and sizes. Here is a comprehensive comparison that will help you make a decision on which version is good for your organization: Compare Google Apps (free edition) with Google Apps for Business and Google Apps for Education. Source: http://www.google.com/support/a/bin/answer.py?answer=175121
Free Business Education
General
99.9% uptime guarantee SLA
Maximum users per domain 50 Unlimited Unlimited/ 3,000 * * Unlimited for schools; 3,000 for other non-profits
Your custom email addresses Eg, user@yourdomain.com
Message allowances
Email/IM storage per user 7+ GB 25 GB 7+ GB
Attachment size limit 25 MB 25 MB 25 MB
Maximum recipients per message 500 500 500
Maximum recipients/day per user (outside your domain) 500 2,000 2,000
Support
Online self help
Priority email support (via link in Control Panel)
24/7 phone support for "service unavailable" emergencies

Security and Business Controls

Google Apps Google Apps for Business Google Apps for Education
Security
SSL enforcement Learn more
Single Sign On (SSO) Learn more
Custom password strength requirements Learn more
Custom password length requirements Learn more
Filtering & compliance
Junk email filtering and virus blocking
Custom filtering, content policies, and encryption * Google Message Security (Postini) * Free for K-12; paid add-on for non-profits
Archiving, search, and discovery Google Message Discovery (Postini) Paid add-on, only
Email retention policies Learn more
IP address whitelisting Learn more
User-managed blacklists Learn more

Features and Branding

Google Apps Google Apps for Business Google Apps for Education
Customization
Removal of Gmail ads
Logo and colors branding
Custom URL Eg, http://mail.yourdomain.com
Domain-wide signatures * Google Message Security (Postini) * Free for K-12; paid add-on for non-profits
Email Themes (defined by user)
Mailing lists & aliases
Mailing lists Managed by administrators in Google Apps Control Panel as groups.Learn more
User-managed forums and mailing lists Managed by users in Google Apps asgroups; administrator can disable.Learn more
Domain aliases (associated with your primary domain) Eg, user@corp.yourdomain.com.Learn more
User aliases Called nicknames in Google Apps
Feature management
Gmail Labs Learn more
Option to disable Labs for domain
Option to disable Offline access for domain Learn more
Option to disable pre-release features for domain

Migration and Integration

Google Apps Google Apps for Business Google Apps for Education
User provisioning & contact sharing
Automated provisioning from LDAP systems Google Apps Directory Sync
User and group provisioning API
Shared domain contacts (global addresses)
Shared external contacts Shared Contacts API
Mail migration (administrator managed)
Domain-wide migration using Email migration API
Lotus Notes migration (mail, contacts, calendar) Google Apps Migration for Lotus Notes
IMAP mail migration Available for Exchange 2003, Cyrus IMAP Server, Courier-IMAP, Dovecot.Learn more
Mail migration (user managed)
Outlook 2003, 2007, 2010 (mail, contacts, calendar) Google Apps Migration for Microsoft Outlook® (if you're not using Outlook)
Outlook 2003, 2007, 2010 (mail, contacts, calendar) Google Apps Sync for Microsoft Outlook®(if you'll continue using Outlook)
Other POP accounts Mail Fetcher

Access and Delivery

Google Apps Google Apps for Business Google Apps for Education
Mobile
BlackBerry Gmail for mobile application
Remote BlackBerry device management Google Apps Connector for BlackBerry Enterprise Server (requires BlackBerry Enterprise Server)
Native iPhone, Windows Mobile Google Sync via ActiveSync
Remote iPhone, Windows Mobile device management * Google Sync via ActiveSync * Remote wipe and password reset, only
Android
Other access options
Mail delegation Learn more
Offline access Learn more
Voice and video chat Learn more
Outlook 2003 and 2007 Google Apps Sync for Microsoft Outlook®
IMAP / POP client
Administrative ability to disable IMAP / POP access
Email delivery options
Catchall address Learn more
Email routing (user- and domain-level) Learn more
Inbound gateway Learn more
Outbound gateway (for entire domain) Learn more
Outbound relay server (for alternative From: addresses) Learn more
Receiving mail from multiple POP addresses Mail Fetcher (user tool)

Does your Website Need a Refresh? – 6 Tips for Keeping your Site Relevant and Engaging

by Caron_Beesley on 11-30-2010 07:00 AM http://community2.business.gov/t5/blogs/blogarticleprintpage/blog-id/GovernmentResources/article-id/1052

To the outside world your website is the equivalent of your storefront, and your customers expect it to be eye-catching, well-maintained, and always offering something new. However, when you’re on the inside and are caught up in the day-to-day operations of your business, finding the time to focus on your website is easier said than done.  And, like a neglected storefront, it can quickly become out-of-date, unappealing and, at worst, ignored. Here are some tips to help you keep your website up-to-date, relevant and attracting customers. 1. Does your Site Meet Your Business Objectives? It’s likely that you know your website intimately.  You helped get it started, had a say in the design, content and so on. You might even live and breathe your website. But it’s a good idea every now and again to step back a bit and assess your website in  light of where your business is and where you want it to be. Does your site reflect your brand and corporate culture? If not, it should. For example, when you started your business you may not have had a huge budget to invest online and built a skeleton site that had basic information about your business and its products and services. But does that start-up site still meet your needs? Do you have things to say about your business that you aren’t doing through your website right now? For example, if you hold special events, offer regular specials or discounts, are you using your website to promote these? How do you keep your customers “in the know” using your website? Have you considered a blog, or using social media to help engage with and even educate your customers in a “social” way? Take a look at what your competitors are doing. Do some sites seem to work while others don’t? Where’s does yours fit in the line-up and what do you think you could do differently? 2. What do Your Customers Think? Don’t forget to ask your customers what they think of your site? Do they visit it? Does it appeal to them? What don’t they like? How can it be made more useful to them? 3. Add some Bells and Whistles If you determine that your website meets your needs, but just needs a mini shake-up to help you meet your objectives, consider introducing these elements:
  • Add Lead Capture Devices – Use your website to get more information about your customers, and offer them something in return – whether it’s a newsletter subscription, a white paper, or just another download. Use the data to establish regular communications and outreach to your customers. But be sure to adhere to SPAM laws and customer privacy laws.
  • Start a Blog –A blog isn’t right for every business, but it is a great way of keeping your site fresh and engaging.  And because search engines love new content, a well maintained blog can help boost your rankings. Well written and thoughtful blogs can be a great way to introduce the human element of your business as well as position you as a trusted expert in your field. So whether you offer tips, how-tos, or share success stories of how you’ve helped your customers – just about every business owner has expertise and insights to share. To get you started read: “Thinking of Starting a Blog? Tips to Help You Start, Maintain & Grow a Small Business Blog”.
  • Embrace Social Media – Another great way to generate traffic back to your website and get the word out about your business (what you offer, what’s new, what’s going on) is to get out there on social networking sites.  To help you determine, which social media channel is a good for your business, read “ Twitter, Facebook or LinkedIn? Finding the Right Fit for Your Small Business” and get started with this “Ultimate Small Business Guide to Social Media Marketing”. Of course, don’t forget to add links and icons to your website that let people know that you are active on social media.
4. Rearrange Your Site Architecture / Design Whether you need to improve your site navigation to help people find the information they need, or you have new content (such as a blog) that you want to showcase, make sure your site architecture easily supports this. Many content management systems make it easy for site managers to do this without the help of a web developer. But be sure you have that capability before you start out. 5. Get Outside Help If you don’t have experts on staff, consider hiring a consultant to do the job. This one-time investment doesn’t have to break the bank and might be worth it. Remember, to make it easier for you to manage and make changes to your site down the line, make sure your designer builds a site that has a robust and easy-to-use content management system (CMS) on the backend.  This article provides some basic “need-to- knows” about CMS options: “How to Find the Right Content Management System and get More Out of Your Web Site”. 6. Measure Your Improvements As you roll any changes out, use free website analytic tools to measure and monitor site traffic and assess ROI. How are people finding your site? What pages are attracting most interest or otherwise? Why? Read more about web analytics from small business professional, Anita Campbell, in her article:”3 Tools that can Help your Small Business Sell More and do so Profitably”. Related Articles

Microsoft Security Essentials is now available for your small business

Microsoft Security Essentials - Free DownloadNow you can work—and play—on your PC more safely. With Microsoft® Security Essentials, it’s easy to help protect your PC from viruses, spyware, and other malicious software for FREE* with the same award-winning technology used by millions of consumer and enterprise PCs around the world.

Download via http://www.microsoft.com/security_essentials
* Microsoft Security Essentials is available at no charge for customers who are verified to have a copy of genuine Windows in select countries. No registration or personal information is required, only automatic verification of your genuine Windows installation.

Note: Below are details of the installation and use rights from Microsoft's Software License Terms: http://www.microsoft.com/security_essentials/eula.aspx#mainNav
  1. Home Use. If you are a home user, then you may install and use any number of copies of the software on your personal devices for use by people who reside in your household. As a home user, you may not use the software in any commercial, non-profit, or revenue generating business activities.
  2. Small Business. If you operate a small business, then you may install and use the software on up to ten (10) devices in your business.

Call phones from Gmail – Free for US and Canada

Reposted from http://gmailblog.blogspot.com/2010/08/call-phones-from-gmail.html Gmail voice and video chat makes it easy to stay in touch with friends and family using your computer’s microphone and speakers. But until now, this required both people to be at their computers, signed into Gmail at the same time. Given that most of us don’t spend all day in front of our computers, we thought, “wouldn’t it be nice if you could call people directly on their phones?” Starting August 2010, you can call any phone right from Gmail. Calls to the U.S. and Canada will be free for at least the rest of the year and calls to other countries will be billed at our very low rates. We worked hard to make these rates really cheap (see comparison table) with calls to the U.K., France, Germany, China, Japan—and many more countries—for as little as $0.02 per minute. Dialing a phone number works just like a normal phone. Just click “Call phone” at the top of your chat list and dial a number or enter a contact’s name. We’ve been testing this feature internally and have found it to be useful in a lot of situations, ranging from making a quick call to a restaurant to placing a call when you’re in an area with bad reception. If you have a Google Voice phone number, calls made from Gmail will display this number as the outbound caller ID. And if you decide to, you can receive calls made to this number right inside Gmail (see instructions). We’re rolling out this feature to U.S. based Gmail users over the next few days, so you’ll be ready to get started once “Call Phones” shows up in your chat list (you will need to install the voice and video plug-in if you haven’t already). If you’re using Google Apps for your school or business, then you won’t see it quite yet. We’re working on making this available more broadly - so stay tuned! For more information, visit gmail.com/call. Update (8/26): This has now been rolled out to everyone in the U.S. If you don't see the feature yet, try logging out of Gmail and signing back in.

Downgrade WordPress 3.0 to 2.9.2

If you've recently upgraded to WordPress 3.0 and have had challenges with either the theme or plugin you're using, you may want to temporarily downgrade.  Here are the steps you can take if you have to downgrade:
  1. Create a full backup of your hosted WordPress files on your local system
  2. Download 2.9.2 from http://wordpress.org/download/release-archive/ Direct Link - http://wordpress.org/wordpress-2.9.2.zip
  3. Transfer all files from extracted 2.9.2 files to hosted WordPress installation Includes  wp-admin, wp-content, wp-includes folders as well as the various .php files
  4. Login to WordPress Admin Site
  5. You will be prompted to upgrade the database.  Click on Yes to upgrade.
That should bring you back to WordPress 2.9.2.  Good Luck!

Google Voice is now for everyone

IBM Study: Education Lags in Preparing Students for Globalization and Sustainability

Students at ease with complexity, rely on data analysis
ARMONK, N.Y., June 17 /PRNewswire-FirstCall/ -- Today's university students are extremely concerned with issues of globalization and sustainability, but only four out of 10 believe their education has prepared them to address these issues, according to a new IBM (NYSE: IBM) study designed to gauge the attitudes and opinions of the next-generation global workforce and business leaders. This first-of-its-kind survey -- which asked university students the same questions posed to global business leaders in IBM's 2010 Global CEO Study -- finds that both students and CEOs believe creativity is the most important emerging competency of future leaders; and reveals clear confidence about the ability of information technologies to address looming issues in business or society. Conducted through IBM's Institute for Business Value, the Study, "Inheriting a Complex World: Future Leaders Envision Sharing the Planet," reflects the consolidated view of more than 3,600 students in more than 40 countries. The study reveals a discerning and decidedly optimistic new ethos -- based on an integrated view of globalization, sustainability and belief in technology as a path to solutions to emerging and existing problems. Almost 50 percent of students said that organizations should optimize their operations by globalizing, rather than localizing, to meet their strategic objectives. At the same time, these students describe a gap in this generation's training to cope with issues that will arise in an increasingly interconnected and complex world, but a strong belief that information technologies can bridge the gap. Within four years, this "Millennial generation" will make up half of the global workforce. Despite the economic environment and the challenges students may face entering the current job market, the findings from this study were characterized by an unmistakably optimistic outlook about what's ahead – and their capacity to affect change in the world they will inherit. Students surveyed indicated that they will lean more heavily on data analysis -- over gut instinct or existing "best practices" -- to reach their strategic and operational goals as business leaders in their own right. And as fact-based decisions begin to prevail, they may need to pioneer an entirely new management style -- one that continually enriches personal experience and education with new sources of insight based on a new ability deal with the explosion of real-time information. The study revealed broad-based confidence that increased access to information, analysis, and the resulting insight can reduce uncertainty about the future. Clearly, the students' experience regarding globalization is different.  Growing up more connected globally, students see the shocks and threats, but are more prone to view globalization as an opportunity to solve increasingly global problems. They are strongly committed to a global view of shared responsibility for both environmental issues and societal prosperity. The new IBM survey was conducted as an extension of the 2010 IBM CEO Study, "Capitalizing on Complexity,"  which discovered that today's chief executives are charting new courses of action in response to the increasing complexity of the world's business and competitive environment.

Students and CEOs

Students, for the most part, shared their views, and even agreed on very specific courses of action: embodying creative leadership, reinventing customer relationships and building more dexterous operating models. Nevertheless, for all the areas of agreement between students and CEOs, twice as many students selected globalization and environmental issues as one of the top three factors to impact organizations and expected major consequences to business and society from a scarcity of resources.  Bold positions like these came about because students clearly saw that globalization provides an opportunity for organizations to create new value. Compared to all other regions, the views of students and CEOs on sustainability diverged most sharply in North America. Students there were almost three times as likely as CEOs to expect scarcity of natural resources to have a significant impact. They were more than twice as likely to select environmental issues as a top external force. And 60 percent more students than CEOs in this region anticipated that customer expectations for social responsibility will increase significantly. "What these students are saying is that they understand the complexities inherent in a world that is getting smaller and more interconnected all the time, and the implications of those changes for their careers," said Ragna Bell, Associate Partner, and Strategy and Change Leader in IBM's Institute of Business Value. "As a result, they expressed some very different -- and powerful -- expectations about the responsibilities of business and governments, and by extension, for the paths their careers will take."

The Digital Deluge

Given that today's students grew up in a digital age, intuitively understanding that economies, societies, governments and organizations are made up of interconnecting networks, it may not be surprising that seven in 10 students experienced the new economic environment as significantly more complex today, compared to six in 10 CEOs. But they saw far less volatility and uncertainty, in part because they were confident that access to more information could be put to better use, analyzed for patterns and predictive insights to solve the hardest problems in business or society. Students who saw significantly more complexity, or interconnectedness in the environment, were 50 percent more likely to expect significant impact from the information explosion and 22 percent more likely to believe that a focus on analyzing information for insight would be key to organizations' success in the future. Views about the impact of the information explosion were fairly uniform across regions, except in China where students were 67 percent more likely to see a large impact than CEOs in China. Students in China were also far more likely to approach decision-making analytically, relying on facts more than instinct, or even experience.

Global Thinking, Local Views

Students' attitudes toward globalization were reflected in their expectations of leadership as well. Like CEOs, students selected creativity as the top emerging leadership quality for the successful enterprise of the future. But among the nine leadership traits CEOs and students were asked to select, students placed a higher emphasis on only two qualities -– global thinking and a focus on sustainability. Given students' concerns about globalization and sustainability, the Study found a gap in educational experiences, as well as business expectations. Asked how well their education has prepared them in a number of areas, only four out of 10 students believe their education has prepared them well to address these issues. In China, 76 percent of students value global thinking as a top leadership quality, more than students anywhere else. Yet, only 38 percent of students in China believe their education has prepared them for global citizenship, which is lower than students in any other region. Only 17 percent of students in Japan, less than any other region, believe their education has prepared them well to benefit from the growth of emerging markets. Understanding these and other sharp differences emerging by geography is increasingly important as economies and societies become more closely linked. Students will confront these differences as they increasingly become the future leaders of business and organizations.

About the IBM Institute for Business Value

The IBM Institute for Business Value, part of IBM Global Business Services, develops fact-based strategic insights for senior business executives around critical industry-specific and cross-industry issues. This Global Student Study is part of our ongoing C-Suite Study Series. For access to the full study findings and case studies, please visit: www.ibm.com/futureleaders. To join the conversation about smarter leadership, please visit: http://smarterleaders.tumblr.com/. Contact: Steve Tomasco IBM Media Relations 917-687-4588 stomasc@us.ibm.com Source: http://www.prnewswire.com/news-releases/ibm-study--education-lags-in-preparing-students-for-globalization-and-sustainability-96588659.html SOURCE IBM http://www.ibm.com

Logistics of a 1:1 Laptop Initiative

Increasingly, school districts throughout the United States have begun expanding their strategic plans to include 1:1 laptop programs. Some districts are in the exploratory stages, while some have implemented fully pervasive student computing initiatives. There are many examples of initiatives that have not only positively affected student achievement, but also other key educational metrics: attendance, retention, and enrollment. Planning is vital to the success of these initiatives. In order to achieve such positive results and ensure the long-term competitiveness of students, there are eight major aspects to consider during the planning phase.

Goals and Objectives

When starting to think about launching a 1:1 initiative, it is important to confirm that the goals of the school are aligned with the goals of the program. Identifying critical success factors and assessment tools are most vital at this stage of the process.

Financing

With the goals established, the next step is to calculate the cost and secure the funding to implement a successful program. The two base choices institutions must make are: “school vs. parent purchase” and “purchase vs. lease.” There are positive aspects to all scenarios. With the school purchase, the school has the ability to control the technology environment and ensure that each laptop is strictly configured for the school’s standards. With the parent-purchase program, the school reaps the benefit of students with technology without the financial expense of the hardware. The school also retains the ability to recommend a technology partner with guidelines of how the machine is to be used on the school’s network.

The “lease vs. purchase” scenario is dependent upon who will retain ownership of the technology. If the institution is the owner, it would be appropriate to lease so that the school can establish a refresh cycle and upgrade the technology as appropriate to defeat technology obsolescence. In a parent- purchase scenario, it is best to purchase the machine. It will be more cost-effective and the students are likely to handle the equipment with care. When considering financing, it is important to note that every phase of the project, from hardware purchase to faculty development, can be combined within one lease agreement.

Infrastructure

Through programs like E-Rate, most school districts have already invested heavily in a “wired” infrastructure. The new challenge to institutions is wireless infrastructure development. This connectivity provides nomadic students and faculty with access wherever and whenever teaching, learning, homework, collaboration and research is conducted. Thus, when the wireless infrastructure is being planned, it is important to complete a site-survey when creating a wireless campus. Along with networking requirements, power, printing and data storage capacity requirements are also crucial. Consideration of data security for school-specific files should also be a high priority. Finally, for long-term support of the program, it is beneficial to plan for future growth before the program is fully implemented.

Hardware and Software

Although specifying the end-user hardware is the easiest step of the process, selecting the technology partner to provide the hardware should be given great consideration. The term partner can mean manufacturer or reseller -- or both. When the school is providing a standard image for all machines, it is valuable to get a 12 to18-month roadmap of the products being considered to minimize the number of images the school must support. Also, the laptop’s battery life, wireless performance, weight and durability should be considered before selecting any model.

In addition to standard task-oriented software, specialty programs that teachers will be incorporating in their lesson plans should be included in the standard image. The move towards digital textbooks is another consideration. Finally, in order to manage the desktops remotely, an automated process for patch updates, virus scans and software installations is a requirement. The hardware should come with tools that make manageability painless for the IT staff.

Support

In most cases, a three-year on-site warranty should be a requirement for every student or teacher-owned machine. Additional protection for the screen, keyboards, and cases should also be considered. To reduce student downtime, schools have the option of repairing their own machines with training and support from the manufacturers. There are programs available that allow schools to be reimbursed for the time spent on repairing machines that are under warranty. When working with a partner, service level agreements should be set from the start. Additionally, depending on the school’s needs, network and server consulting should be considered.

Marketing and Communications

“Selling” the program internally to teachers and administrators and earning their buy-in is critically important. Without their support, the program will not be allowed to flourish. Through newsletters and surveys, the entire school community should be kept abreast of the upcoming projects, student achievement and personal stories. Parent Nights and Technology Days can be used to inform the parents and get them comfortable with the technology investment. Also, communications with other laptop institutions should be on-going while sharing ideas and critical success factors. The overall goal of communications is that all constituencies – parents, students, teachers and administrators – feel enfranchised and empowered through the 1:1 program.

Faculty Development

The teachers’ comfort-level with the technology will have a major impact on the amount of time teachers and students use the technology in the classroom. In order to effectively increase their comfort level, a pre-assessment of current teacher’s skills should be conducted. Through the pre-assessment, the program administrators will be able to develop individualized learning plans and suggest appropriate training options. Since many teachers are already proficient with basic office applications, specific focus on technology integration into the lesson plan, with specific emphasis on project-based learning, may be beneficial. A mentoring program within the school or with other educators is also an option. Another option for professional development includes off-site training events with a focus on 1:1 computing environments and visits to other laptop schools. A best practice amongst successful initiatives has been to designate a technology facilitator to assist the teachers with curriculum integration on a day-to-day basis. Finally, faculty development with a focus on technology integration should be a scheduled event and a requirement for all teachers.

Campus Integration

Once the infrastructure is in place, the teachers are trained and the technology is deployed, providing teachers and students with web-based resources to effectively use this new tool should be considered. A very useful application is a portal through which teachers can enter grades, students can submit homework, and parents can monitor student performance. Through the portal, student-teacher-parent communications can be effectively enhanced.

It is important to keep in mind that every laptop program is unique; some may choose to start with mobile laptop carts which can be wheeled into each classroom whereas others are ready to pilot a 1:1 program for a complete grade-level. No matter what the approach, one of the best practices of successful initiatives has been to provide the teachers and administrators ample time to become familiar with their new tool. To increase long-term effectiveness of the laptop initiative, it is important to effectively plan the logistics of the program. Once the technology is in the hands of the teachers and students, it will open new doors to learning for everyone involved.

List of keyboard shortcuts for Word 2002, Word 2003, and Word 2007

Source: http://support.microsoft.com/kb/290938
The following is a list of keyboard shortcuts that are available in Microsoft Word 2002, in Microsoft Office Word 2003, and in Microsoft Office Word 2007. This list is a compilation of the individual keyboard shortcut lists available in Word 2002 Help and in Word 2003 Help.
Small updates have been made to the shortcuts in Word 2007.  The updates can be found here: http://support.microsoft.com/kb/926809/
Command Name Shortcut Keys
All Caps CTRL+SHIFT+A
Annotation ALT+CTRL+M
App Maximize ALT+F10
App Restore ALT+F5
Apply Heading1 ALT+CTRL+1
Apply Heading2 ALT+CTRL+2
Apply Heading3 ALT+CTRL+3
Apply List Bullet CTRL+SHIFT+L
Auto Format ALT+CTRL+K
Auto Text F3 or ALT+CTRL+V
Bold CTRL+B or CTRL+SHIFT+B
Bookmark CTRL+SHIFT+F5
Browse Next CTRL+PAGE DOWN
Browse Previous CTRL+PAGE UP
Browse Sel ALT+CTRL+HOME
Cancel ESC
Center Para CTRL+E
Change Case SHIFT+F3
Char Left LEFT
Char Left Extend SHIFT+LEFT
Char Right RIGHT
Char Right Extend SHIFT+RIGHT
Clear DELETE
Close or Exit ALT+F4
Close Pane ALT+SHIFT+C
Column Break CTRL+SHIFT+ENTER
Column Select CTRL+SHIFT+F8
Copy CTRL+C or CTRL+INSERT
Copy Format CTRL+SHIFT+C
Copy Text SHIFT+F2
Create Auto Text ALT+F3
Customize Add Menu ALT+CTRL+=
Customize Keyboard ALT+CTRL+NUM +
Customize Remove Menu ALT+CTRL+-
Cut CTRL+X or SHIFT+DELETE
Date Field ALT+SHIFT+D
Delete Back Word CTRL+BACKSPACE
Delete Word CTRL+DELETE
Dictionary ALT+SHIFT+F7
Do Field Click ALT+SHIFT+F9
Doc Close CTRL+W or CTRL+F4
Doc Maximize CTRL+F10
Doc Move CTRL+F7
Doc Restore CTRL+F5
Doc Size CTRL+F8
Doc Split ALT+CTRL+S
Double Underline CTRL+SHIFT+D
End of Column ALT+PAGE DOWN
End of Column ALT+SHIFT+PAGE DOWN
End of Doc Extend CTRL+SHIFT+END
End of Document CTRL+END
End of Line END
End of Line Extend SHIFT+END
End of Row ALT+END
End of Row ALT+SHIFT+END
End of Window ALT+CTRL+PAGE DOWN
End of Window Extend ALT+CTRL+SHIFT+PAGE DOWN
Endnote Now ALT+CTRL+D
Extend Selection F8
Field Chars CTRL+F9
Field Codes ALT+F9
Find CTRL+F
Font CTRL+D or CTRL+SHIFT+F
Font Size Select CTRL+SHIFT+P
Footnote Now ALT+CTRL+F
Go Back SHIFT+F5 or ALT+CTRL+Z
Go To CTRL+G or F5
Grow Font CTRL+SHIFT+.
Grow Font One Point CTRL+]
Hanging Indent CTRL+T
Header Footer Link ALT+SHIFT+R
Help F1
Hidden CTRL+SHIFT+H
Hyperlink CTRL+K
Indent CTRL+M
Italic CTRL+I or CTRL+SHIFT+I
Justify Para CTRL+J
Left Para CTRL+L
Line Down DOWN
Line Down Extend SHIFT+DOWN
Line Up UP
Line Up Extend SHIFT+UP
List Num Field ALT+CTRL+L
Lock Fields CTRL+3 or CTRL+F11
Macro ALT+F8
Mail Merge Check ALT+SHIFT+K
Mail Merge Edit Data Source ALT+SHIFT+E
Mail Merge to Doc ALT+SHIFT+N
Mail Merge to Printer ALT+SHIFT+M
Mark Citation ALT+SHIFT+I
Mark Index Entry ALT+SHIFT+X
Mark Table of Contents Entry ALT+SHIFT+O
Menu Mode F10
Merge Field ALT+SHIFT+F
Microsoft Script Editor ALT+SHIFT+F11
Microsoft System Info ALT+CTRL+F1
Move Text F2
New CTRL+N
Next Cell TAB
Next Field F11 or ALT+F1
Next Misspelling ALT+F7
Next Object ALT+DOWN
Next Window CTRL+F6 or ALT+F6
Normal ALT+CTRL+N
Normal Style CTRL+SHIFT+N or ALT+SHIFT+CLEAR (NUM 5)
Open CTRL+O or CTRL+F12 or ALT+CTRL+F2
Open or Close Up Para CTRL+0
Other Pane F6 or SHIFT+F6
Outline ALT+CTRL+O
Outline Collapse ALT+SHIFT+- or ALT+SHIFT+NUM -
Outline Demote ALT+SHIFT+RIGHT
Outline Expand ALT+SHIFT+=
Outline Expand ALT+SHIFT+NUM +
Outline Move Down ALT+SHIFT+DOWN
Outline Move Up ALT+SHIFT+UP
Outline Promote ALT+SHIFT+LEFT
Outline Show First Line ALT+SHIFT+L
Overtype INSERT
Page ALT+CTRL+P
Page Break CTRL+ENTER
Page Down PAGE DOWN
Page Down Extend SHIFT+PAGE DOWN
Page Field ALT+SHIFT+P
Page Up PAGE UP
Page Up Extend SHIFT+PAGE UP
Para Down CTRL+DOWN
Para Down Extend CTRL+SHIFT+DOWN
Para Up CTRL+UP
Para Up Extend CTRL+SHIFT+UP
Paste CTRL+V or SHIFT+INSERT
Paste Format CTRL+SHIFT+V
Prev Cell SHIFT+TAB
Prev Field SHIFT+F11 or ALT+SHIFT+F1
Prev Object ALT+UP
Prev Window CTRL+SHIFT+F6 or ALT+SHIFT+F6
Print CTRL+P or CTRL+SHIFT+F12
Print Preview CTRL+F2 or ALT+CTRL+I
Proofing F7
Redo ALT+SHIFT+BACKSPACE
Redo or Repeat CTRL+Y or F4 or ALT+ENTER
Repeat Find SHIFT+F4 or ALT+CTRL+Y
Replace CTRL+H
Reset Char CTRL+SPACE or CTRL+SHIFT+Z
Reset Para CTRL+Q
Revision Marks Toggle CTRL+SHIFT+E
Right Para CTRL+R
Save CTRL+S or SHIFT+F12 or ALT+SHIFT+F2
Save As F12
Select All CTRL+A or CTRL+CLEAR (NUM 5) or CTRL+NUM 5
Select Table ALT+CLEAR (NUM 5)
Show All CTRL+SHIFT+8
Show All Headings ALT+SHIFT+A
Show Heading1 ALT+SHIFT+1
Show Heading2 ALT+SHIFT+2
Show Heading3 ALT+SHIFT+3
Show Heading4 ALT+SHIFT+4
Show Heading5 ALT+SHIFT+5
Show Heading6 ALT+SHIFT+6
Show Heading7 ALT+SHIFT+7
Show Heading8 ALT+SHIFT+8
Show Heading9 ALT+SHIFT+9
Shrink Font CTRL+SHIFT+,
Shrink Font One Point CTRL+[
Small Caps CTRL+SHIFT+K
Space Para1 CTRL+1
Space Para15 CTRL+5
Space Para2 CTRL+2
Spike CTRL+SHIFT+F3 or CTRL+F3
Start of Column ALT+PAGE UP
Start of Column ALT+SHIFT+PAGE UP
Start of Doc Extend CTRL+SHIFT+HOME
Start of Document CTRL+HOME
Start of Line HOME
Start of Line Extend SHIFT+HOME
Start of Row ALT+HOME
Start of Row ALT+SHIFT+HOME
Start of Window ALT+CTRL+PAGE UP
Start of Window Extend ALT+CTRL+SHIFT+PAGE UP
Style CTRL+SHIFT+S
Subscript CTRL+=
Superscript CTRL+SHIFT+=
Symbol Font CTRL+SHIFT+Q
Thesaurus SHIFT+F7
Time Field ALT+SHIFT+T
Toggle Field Display SHIFT+F9
Toggle Master Subdocs CTRL+\
Tool SHIFT+F1
Un Hang CTRL+SHIFT+T
Un Indent CTRL+SHIFT+M
Underline CTRL+U or CTRL+SHIFT+U
Undo CTRL+Z or ALT+BACKSPACE
Unlink Fields CTRL+6 or CTRL+SHIFT+F9
Unlock Fields CTRL+4 or CTRL+SHIFT+F11
Update Auto Format ALT+CTRL+U
Update Fields F9 or ALT+SHIFT+U
Update Source CTRL+SHIFT+F7
VBCode ALT+F11
Web Go Back ALT+LEFT
Web Go Forward ALT+RIGHT
Word Left CTRL+LEFT
Word Left Extend CTRL+SHIFT+LEFT
Word Right CTRL+RIGHT
Word Right Extend CTRL+SHIFT+RIGHT
Word Underline CTRL+SHIFT+W
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